Question 1

What glass are you able to take from me?

Accepted Answer

We accept:
~ Bottles of any colours (eg: wine, beer, spirit)
~ Jars (eg: sauces, jams, baby food)
~Non-food bottles (eg: perfume, aftershave, face creams)
 
Glass bottles, such as wine, spirits and cooking oils often come with aluminium screw tops which can be recycled along with the glass.
You can also leave the lids on your glass jars.

Question 2

What glass can't you take from me?

Accepted Answer

We cannot accept:
x Glass cookware (eg: Pyrex, microwave plates)
x Drinking glasses
x Vases
x Nail varnish bottles
x Mirrors
x Lightbulbs
x Ceramics (eg: crockery, earthenware)
 
These items will be left with you outside your property and will not be taken for collection.

Question 3

What locations do you cover?

Accepted Answer

Glass Girls covers Bracknell Forest - which includes: Bracknell, Binfield, Crowthorne, Warfield, , Winkfield and Sandhurst. We are also happy to collect from other local areas, such as Wokingham.

Question 4

What is your collection process?

Accepted Answer

We ask that you leave your filled 20L Glass Girls container or up to two standard carrier bags of glass outside the front of your property prior to collection. It's as easy as that!
 
We collect glass on Sundays between 4pm and 8pm and recyle them responsibly at an authorised recycling site.
 
We also recycle your carrier bags for you too!

Question 5

Meet Eloise

Accepted Answer

Hello everyone! My name is Eloise and I am 7. I did a school project last year on reusing, reducing and recycling and I enjoyed learning about how we can recycle household waste and our own things to help save the planet.
 
I have always helped Mummy with glass recycling and now I want to help you! 
 
What else can I say about me? I love unicorns, dancing and eating purple mashed potato! I don't really know what I want to do as a job when I am older but I want to do something that helps people.
 
See you Sundays,
Eloise x

Question 6

What happens to my container / carrier bags?

Accepted Answer

If you have purchased a container from us then we will return it to you on the same day, cleaned and emptied.
 
If you have left us carrier bags of glass then we will recycle these for you too, afer they have been emptied.

Question 7

I have booked a collection but need to cancel it

Accepted Answer

We require at least 24 hours' notice for a cancellation (before 4pm on Saturday) to be eligible for a refund.
 
Please message us using the message icon on our website and we will get in touch to issue a refund or to change your collection to another date.

Question 8

My question is not listed here

Accepted Answer

For any question or query that has not been answered here, please use our messaging service to ask us directly. Use the message icon on any page to get in touch. We endeavour to answer questions and queries within 24 hours.

Frequently asked questions